Marketplace

Registration

• I already have an account in Marketplace and need to add a new Organization/Site.
  As we are currently in the transition phase to the new Rainforest Alliance 2020 Program, please reach out to our Customer Success Team for guidance.
• My organisation already has a Marketplace account and I need access to it.
  Please contact us at customersuccess@ra.org with your organisation details and we will provide you with the required access.
• We buy Rainforest Alliance Certified product or product containing Rainforest Alliance Certified ingredients - or plan to in the near future - we do not have a Marketplace Account.
  We are transitioning to the new Rainforest Alliance 2020 program and you will be required to register in a new certification platform once it has opened in the coming months. Supply chain actors that are preparing to launch products containing ingredients from Rainforest Alliance Certified farms can register an account in Marketplace today, sign a License Agreement, request artwork approval, and manage traceability. Registering in Marketplace does not exempt you from registering in the new program once it has opened. Click here to proceed or contact customersuccess@ra.org for questions.
• We are a farm or co-operative selling our product as Rainforest Alliance Certified or want to in the near future.
  Already certified? Your primary certification contact should have received an email with the credentials to access your Marketplace account. If this not the case, please send us an email at customersuccess@ra.org.
  Want to become certified? Please visit the Sustainable Agriculture Certification page on our website to find the nearest accredited certification body.
  You can learn more about the Farm Certification here.
• We are a design agency needing to submit artwork on behalf of another organization.
  To gain access to Marketplace, you can either contact your client and request they add you to their Marketplace account as a Design Agency, or send us an email at customersuccess@ra.org containing the following information:
  • Your organization details (name, full address)
  • Your contact details (full name, email address)
  • Your client’s organization details and contact information
• We work with forestry and/or paper products.
  You can read more about the next steps on Forest Product Certification page on our website.
• We are a member of Forest Allies and need access to Marketplace 2.0.
  Click here to complete the registration process.
• We are an UTZ certified Supply Chain actor and would like to be able to handle Rainforest Alliance Certified product through Mutual Recognition.
  Please reach out to our Supply Chain Certification Team with your valid UTZ certificate.
• We are an UTZ certified Supply Chain actor and would like to use the new Rainforest Alliance Seal.
  In order to use the new Rainforest Alliance Seal, you do not need to register for the pre-merger Rainforest Alliance program. Please reach out to customersuccess@ra.org for further guidance.
• None of the above apply and I would like to discuss how we could work together.
  Please send us an email at customersuccess@ra.org.